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Shipping Policy
Processing Time
All orders are processed and shipped Monday through Friday, excluding U.S. federal holidays.
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Orders placed by 12:00 PM EST are typically processed the same business day.
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Orders placed after 12:00 PM EST are processed on the next business day.
Please note that processing times may be extended during peak seasons or promotional periods.
Shipping Restrictions
At this time, we only ship within the United States.
We do not offer international shipping.
We do not offer international shipping.
Delivery Delays
We strive to meet all estimated shipping and delivery timelines; however, we are not responsible for delays caused by circumstances outside of our control, including but not limited to:
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Carrier delays
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Severe weather conditions
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Natural disasters
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Other unforeseen events affecting the shipping process
In the event of a significant delay, you may contact us at sales@hammont.com for assistance.
Lost or Stolen Packages
Orders that are marked as “Delivered” by the carrier (USPS, UPS, FedEx, DHL, or others) are considered successfully delivered to the address provided at checkout.
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Lost or stolen packages that show as “Delivered” cannot be refunded or replaced by Hammont LLC.
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For such cases, we recommend contacting the carrier directly to open a claim.
Hammont LLC is not responsible for packages that are lost or stolen after delivery confirmation, nor for delays while packages are in transit.
Order Changes & Cancellations
Order cancellations or modifications (including changes to delivery address or quantities) require immediate notification.
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Please contact us as soon as possible at sales@hammont.com to request a change or cancellation.
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We will make every effort to accommodate your request, but changes are not guaranteed once an order has been processed.
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Please note that we are closed on weekends and may not be able to modify or cancel orders placed during that time before they are processed.
Return & Refund Policy
Return Window
We have a 14-day return policy, which means you have 14 days from the date you receive your item to request a return.
Eligibility for Returns
To be eligible for a return:
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Your item must be in the same condition that you received it.
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Items must be unused, unopened, and in their original packaging.
Return Shipping Costs
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Return shipping costs are the customer’s responsibility, and original shipping charges are non-refundable, unless the return is due to our error (e.g., wrong item shipped) or a defective/damaged product.
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If the return is approved due to damage or an error on our part, we will provide a prepaid return shipping label.
Non-Returnable Items
The following items cannot be returned:
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Sale or clearance items
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Gift cards
How to Start a Return
To request a return, please contact us at sales@hammont.com.
Once your return is approved, you will receive detailed instructions on how and where to send your package.
Once your return is approved, you will receive detailed instructions on how and where to send your package.
Returns should be sent to:
Hammont
ATT: YW
999 S Grand St
Hammonton, NJ 08037
USA
ATT: YW
999 S Grand St
Hammonton, NJ 08037
USA
Items sent back to us without first requesting a return will not be accepted.
Damages and Issues
Please inspect your order upon receipt and contact us as soon as possible if:
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An item is defective or damaged, or
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You receive the wrong item
This allows us to evaluate the issue and make it right, either by sending a replacement or providing another appropriate solution.
Refunds
Processing Time
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved:
If approved:
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A refund will be issued to your original payment method for the purchase price of the returned product.
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Refunds are typically processed within 7–10 business days, though your bank or credit card company may take additional time to post the refund.
Original shipping charges are non-refundable, except in cases where the return is due to our error or defective/damaged merchandise.
Refunds on Discounted Items
If a product was purchased using a discount or coupon, the refund will be based on the discounted price paid, not the original full price.
The amount refunded will reflect the price you actually paid at the time of purchase.
The amount refunded will reflect the price you actually paid at the time of purchase.
Contact
For any questions regarding shipping, returns, or refunds, please contact us at:
Email: sales@hammont.com
Email: sales@hammont.com
We are happy to assist you.
Thanks you





